Privacy Policy – Profit Tracker

Effective Date: June 2026

1. Introduction

Trucking Pro Software (“we,” “us,” “our,” or “Company”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use Profit Tracker software.

2. Information We Collect

2.1 Information You Provide Directly

When you purchase or use Profit Tracker, we collect:

Purchase Information:

  • Name
  • Email address
  • Payment information (processed through FastSpring – we do not store full credit card details)
  • Billing address
  • License key assignment

Support Information:

  • Email communications with support
  • Technical issues reported
  • Questions about using the Software

Usage Information:

  • Crash reports (if you opt to send them)
  • Feature usage statistics (aggregated, non-personal)

2.2 Information We Do NOT Collect

We explicitly do not collect:

  • Your business data (loads, expenses, fuel purchases, financial records)
  • Your customer information
  • Your truck maintenance logs
  • Your IFTA or tax information
  • Any data stored in the Software

Why? Your data is stored locally on your computer, not on our servers. We have no access to it unless you explicitly export and send it to us for support purposes.

3. How We Use Information

We use the information we collect for:

  • Processing purchases and managing your license
  • Providing customer support via email
  • Sending updates about new versions or features
  • Fixing bugs and improving the Software based on crash reports
  • Legal compliance (tax reporting, fraud prevention)
  • Communication about your account or license

We do NOT use your information to:

  • Sell or rent to third parties
  • Create marketing lists without your consent
  • Track your business activities
  • Sell aggregated data about trucking businesses

4. Data Storage and Security

4.1 Your Business Data

All data you create in Profit Tracker (loads, expenses, maintenance records, etc.) is stored locally on your Windows computer.

This means:

  • We cannot access it
  • It is not backed up to our servers
  • It is not transferred to the cloud
  • You have full control and responsibility for it

You are responsible for:

  • Keeping regular backups
  • Securing your computer against malware
  • Protecting against accidental data loss
  • Encrypting your hard drive (if desired)

4.2 Account Information

Account information (name, email, license key) is stored on secure servers protected by:

  • SSL encryption
  • Firewalls
  • Regular security audits
  • Limited employee access

5. Third-Party Services

We use the following third parties:

FastSpring (Payment Processing)

Email Service Provider

  • Sends support emails and updates
  • Does not share your data

We do not share your information with other third parties without your explicit consent.

6. Cookies and Tracking

Profit Tracker does not use cookies or tracking technologies. The Software runs locally on your computer with no web tracking.

Our website (truckingprosoftware.com) may use basic analytics to understand traffic patterns, but this does not track individual users or collect personal data.

7. Your Rights

You have the right to:

  • Access: Request what information we have about you
  • Correct: Ask us to update inaccurate information
  • Delete: Request deletion of your account information
  • Export: Get your data in a portable format
  • Opt-out: Unsubscribe from marketing emails at any time

To exercise these rights, email: support@truckingprosoftware.com

8. Data Retention

We retain your information for:

  • Purchase records: 7 years (required by tax law)
  • Support emails: Until you request deletion
  • License information: For the life of your license + 1 year after

After this period, your information is deleted from our systems.

9. Children’s Privacy

Profit Tracker is designed for business use by adults. We do not knowingly collect information from anyone under 18 years old.

10. International Users

If you are outside the United States, you acknowledge that your information may be transferred to, stored in, and processed in the United States. By using Profit Tracker, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on our website. Your continued use of the Software means you accept the updated policy.

12. Do Not Track

Some browsers include a “Do Not Track” feature. Profit Tracker does not respond to Do Not Track signals as it collects no tracking information.

13. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

  • Right to know what information we collect
  • Right to delete information
  • Right to opt-out of information sales (we do not sell data)
  • Right to non-discrimination for exercising your rights

To exercise these rights, email: support@truckingprosoftware.com

14. Contact Us

For privacy questions, concerns, or requests, contact:

Trucking Pro Software
Email: support@truckingprosoftware.com

We will respond to privacy inquiries within 30 days.

Last Updated: June 2026